Privacy Policy
Learn how NEBEG Solutions collects, uses, protects, and discloses your personal information.
Policy Information
Last updated
July 9, 2025
NEBEG Solutions ("NEBEG," "we," "us," "our") is committed to protecting the privacy of our customers, partners, and website visitors ("you," "your," "user"). This Privacy Policy outlines how we collect, use, protect, and disclose your personal information.
1. Information We Collect
We collect various types of personal information, including:
1.1. Information You Provide
- Name, company name, address, phone number, email address
- Payment information and billing details
- Communications between you and NEBEG, including support requests
1.2. Information Collected Automatically
- IP addresses, browser type, device information
- Usage data related to our website, products, and services
- Cookies and other tracking technologies (with your consent)
2. How We Use Your Information
We use collected data for:
- Fulfilling contracts and delivering products/services
- Providing customer support and responding to inquiries
- Processing payments and billing
- Enhancing user experience on our websites and platforms
- Sending relevant marketing communications (with your explicit consent)
- Complying with regulatory requirements and applicable laws
3. Legal Basis for Processing
We process your personal data based on:
- Your consent, which you can withdraw at any time
- Performance of contracts or fulfillment of our obligations
- Compliance with applicable legal obligations
- Legitimate business interests (e.g., enhancing our products and services, improving security)
4. Data Sharing and Disclosure
We may share your personal information with:
- Service providers, partners, and suppliers necessary for delivering our products and services
- Authorities or regulatory bodies as required by law or regulation
- Third parties with your explicit consent
We do not sell your personal data.
5. Data Storage and Security
Your personal information is stored securely, and we employ industry-standard safeguards (physical, electronic, procedural) to protect your data against unauthorized access, alteration, or destruction.
6. International Data Transfers
Data may be processed and stored in jurisdictions outside Switzerland or the European Union. When transferring personal data internationally, we ensure appropriate protection through standard contractual clauses, data transfer agreements, or by verifying adequate data protection standards.
7. Your Data Protection Rights
Under data protection laws, you have rights to:
- Access your personal data we hold
- Correct inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict data processing
- Data portability (request transfer of data to another controller)
To exercise these rights, contact us at schwencke@nebeg.ch.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined above or as required by law. When data is no longer necessary, we securely delete or anonymize it.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website for functionality, analytics, and marketing purposes. You can control cookies through your browser settings.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their individual privacy policies.
11. Updates to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations or applicable laws. We will notify you of significant changes via our website or directly through email.
12. Contact Information
For questions or concerns regarding your privacy, please contact:
13. Complaints and Regulatory Authority
If you have unresolved concerns regarding our privacy practices, you may contact the applicable data protection authority in Switzerland or your local jurisdiction.
14. Acceptance of Terms
By engaging with our services, purchasing our products, or signing our agreements, you explicitly accept this Privacy Policy.
Need More Information?
Contact Our Privacy Team
If you have any questions about this Privacy Policy or how we handle your data, please reach out.
NEBEG Solutions AG
schwencke@nebeg.ch